7 Star Customer Service: Starting at the top to impact the bottom line - Ruby Newell-Legner, CSP
In this session Ruby will share 7 elements to solidify the approach that "The Customer Comes First" and will help you create a seamless customer experience. This program includes insight from Ruby’s work with Jumeirah Group, owner fo the Burj Al Arab, frequently referred to as the only 7 Star hotel in the world, located in Dubai, United Emirates.